Booking Terms and Conditions

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By booking onto a Mystri Mumma Course, you agree to the following:

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1.Commencement and Duration.

These terms and conditions come into force on the date of this agreement and, subject to earlier termination, shall continue for the length of time that the client uses Mystri Mumma services, resources and materials.

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2. Obligations of Mystri Mumma.

2.1. To provide appropriate teaching of the Mystri Mumma Hypnobirthing course as laid out in the course syllabus with accompanying Mp3s, on the times and dates agreed with The Client (you).

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2.2. Mystri Mumma will not offer any clinical advice, any advice given is anecdotal. Any medical advice must be sought by The Client (you) from a relevant medical professional.

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2.3. Mystri Mumma will provide reminders for any information and payments due before implementing any administrative fees for delays.

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3. Obligations of The Client (you).

3.1. To attend each class on the dates and times previously agreed with Mystri Mumma. Any classes missed will not be refunded, except in extenuating circumstances. Mystri Mumma reserves the right to assess this on an individual basis.

 

3.2. To undertake any homework set by Mystri Mumma in each session.

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3.3. By booking onto a course, The Client (you) agrees that Mystri Mumma holds no responsibility for the outcome of The Clients (your) birth and/ or parenting experience.

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4. Payment & Cancellations

4.1. The £50 deposit for any Hypnobirthing course must be paid at the time of booking to secure your place. This deposit payment is non- refundable.

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4.2. Full payment for any Hypnobirthing course must be made by The Client (you) for the course 7 days prior to course commencement. If this payment has not been made, the Client (you) risk losing your booking and deposit payment. Once a full payment is received, a confirmation email will be sent with a password to the "family portal" and thereafter no refund will be given.

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4.3. The Client (you) acknowledges that there will be an accruement administrative charge of £10 a day for any late payments. Late payment is defined as any time after the date and time given for last payment. If you do not pay this additional administrative fee, you risk losing your deposit and booking. Any late payments made withing 48 hours of the commencement of a course incur an additional £50 administrative charge additional to the £10/ a day charge. Mystri Mumma holds the right to offer The Clients (your) booking to another in this late payment period and The Client understands they risk looking their booking and deposit payment.

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4.4. Should The Client (you) have a legitimate reason for the late payment, evidence needs to be provided to Mystri Mumma and Mystri Mumma reserves the right to assess this on an individual basis. 

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4.5. If The Client (you) wishes to transfer to another Hypnobirthing, Mini Massage, Mini Movement, Massage & Mindfulness, Story Massage, Parent Nurture or Starting Solids course a written request must be made 14 days prior to course commencement. Mystri Mumma has the right to request an additional payment or an earlier payment for the course and should the Client (you) not comply, The Client (you) risks losing your deposit and place on the course.

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4.6. The Client (you) accepts loss of any payments made to Mystri Mumma if there is baby is born part way through a course and if you are over 36 weeks gestation. If baby is born prior to 36 weeks, Mystri Mumma reserves the right to assess this on an individual basis and will provide information with regards to a refund.

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4.7. Full payment for Mini Massage, Mini Movement, Massage & Mindfulness, Story Massage, Parent Nurture, Starting Solids, Bubba's & Cuppa's and any Mystri Events must be made at the time of booking. If The Client (you) choose to cancel your space on a Mini Massage, Mini Movement, Massage & Mindfulness Story Massage, Parent Nurture, Starting Solids Course or any Mystri Events, this must be done 14 days prior to commencement of the course in written form for a refund. If The Client (you) choose to cancel your space on a Mini Massage, Mini Movement, Massage & Mindfulness, Story Massage, Parent Nurture, Starting Solids Courseor any Mystri Events within the 14 days prior to commencement of the course/ session, no refund will be given.

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If The Client (you) or your baby/ies become unwell and are unable to attend the course/ session booked, no refund will be given. Mystri Mumma can explore the option to transfer to another course/ session if there is availability, however, The Client (you) accept there is no guarantee with this option and there may be an administrative charge applicable.

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Parent Illness – Covid19; If The Client (you) have developed a new cough, or high temperature or any Covid19 symptoms the Client (you) must adhere to government guidelines. Mystri Mumma cannot offer a refund for a lesson missed due to illness.

 

Termination due to force Majeure events: If any of the following occur, face to face classes will continue via an online platform or a full years access will be given to learn with Mystri Mumma at Home. If these are not suitable, credit notes will be given for the balance, this is the same for; Natural disasters, including flood, earthquake, wind, storm or other natural disaster; pandemic, threat of or preparation for epidemic, pandemic, or similar mass viral contagion risk.

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The Client (you) accepts any financial and loss for not being able to attend the course/ session.

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4.8. In the instance of a cancellation by Mystri Mumma, The Client (you) shall receive an option to transfer to another course/ session or a refund.

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5. Entire agreement

This agreement, together with any documents referred to in it, constitutes the whole agreement between the parties relating to its subject matter and supersedes any prior drafts, agreements, undertakings, representations, warranties and arrangements of any nature, whether in writing or oral, relating to such subject matter.